WhatsApp Retention

Retention campaigns via the channel members actually use.

Send renewal reminders, win-back messages, and announcements through WhatsApp API. Campaign logs, delivery tracking, and setup status visible to owners.

The Problem

Renewal reminders sent from personal phones.

Most gyms chase renewals through personal WhatsApp accounts. Messages are inconsistent, tracking is impossible, and when the admin leaves, so does the conversation history. There is no record, no campaign logic, and no follow-up system.

The GymOS Way

Campaigns built in GymOS. Delivered on WhatsApp.

WhatsApp campaigns are created, targeted, and tracked entirely within GymOS. Renewal reminders and win-back messages go out to the right segments automatically , with delivery tracking and campaign history tied to your location.

How it works

From integration to tracked delivery in four steps.

01

WhatsApp integration

Owner connects their WhatsApp Business API account. GymOS verifies the connection and enables the campaign module.

02

Campaign created

Owner or admin creates a campaign inside GymOS, choosing campaign type, message template, and target segment.

03

Messages sent to segment

GymOS sends the campaign to the selected members, expiring, lapsed, or all active. No personal number involved.

04

Delivery tracked

Delivery status is logged per campaign. Owners see history, segment size, and delivery rates for every send.

Key capabilities

  • Official WhatsApp Business API integration
  • Automated renewal reminder campaigns
  • Win-back campaigns for lapsed and expired members
  • Custom message templates per campaign type
  • Segment targeting, expiring, lapsed, or full active list
  • Per-message delivery status tracking
  • Full campaign history per location
  • Setup and connection status visible to owners

Related Features

Frequently asked

Ready to see it in action?

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Have questions? Ask Athena AI.